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For enquiries email: sales@hudsonpacific.net.au

 
 
Cultivating Convenience
Customers prefer Hudson Pacific because of the companys focus on providing service with the added value of convenience - because time is the most valuable commodity. The benefits of using Hudson Pacific as a distributor are optimised when Hudson Pacific are used as the one-stop exclusive distributor. Purchasing everything from one centralised supplier reduces the number of invoices and the number of deliveries required - which reduces time and money outlaid from customers - you!! A dedicated and motivated team of Sales Executives personalise Hudson Pacifics relationship with customers and ensure customers benefit from the full potential of Hudson Pacifics services.
 
Hudson Pacific is a collective of passionate people with various food services experience that lend empathy to:
  • The pressures of a restaurant owner relying on the efficiency of other businesses to allow their own to thrive:  thats why Hudson Pacific offers a full product range and reduces paperwork by combining all of your foodservice needs from one supplier.
  • The pressures of a chef who requires consistency in deliveries and product availability while also allowing for creativity and menu changes: thats why Hudson Pacific offers all of Australias premium and preferred brands and products -in addition to a growing range of exclusive, international, obscure and specialty products.
  • The pressures of owners, chefs, bakers and pizza-makers that must devote their attention to the operations of their business and dont have a scheduled time to count stock and plan menus: thats why Hudson Pacific allows you to place your orders at any time in whichever variety of ways is most convenient to you. Call your sales rep one day, order online the next night or fax it through in the morning -its completely up to the customer.
Hudson Pacific is dedicated to providing a service tailored to each individual customer need - whether a large franchise or airline, a restaurant or cafe or even a school canteen - Hudson Pacific know that their customers have their own customers with needs! The collective food industry experience of the staff at Hudson Pacific from all stations of the supply chain, including the underestimated value of end-user, means that those needs are understood and attended to. Additionally, customers of Hudson Pacific can elect to have one sales representative to personally attend to their needs and to place their orders with. The team of sales representatives are available 24 hours and operate with remarkable stamina and drive to meet the needs of their customers - who are their friends. Hudson Pacific Customer Service representatives use customised software for quick processing of orders. On request, the friendly staff will follow up and track the progress of orders until the customer receives it. Cant remember what you ordered last week - just ask one of the friendly Customer Service reps!
 
Hudson Pacific has a comprehensive Product Range available in hardcopy or electronically (Link to be inserted once the product list is rejuvenated) and an online ordering option to facilitate customer orders more conveniently. 

 
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Purchasing
The purchasing team at Hudson Pacific maintain reliable supplier relationships but will place customer needs as a priority. The purchasing team are not committed to any supplier agreements or contracts that prohibit them from sourcing the best products at the most competitive prices. This also encourages suppliers to provide Hudson Pacific with optimum prices to retain the business. These benefits are passed on to customers and emphasised in regularly distributed specials.
 
The buying power of Hudson Pacific is a multifaceted structure that features several components of created opportunity to benefit the customers through the competence of the dexterous purchasing team.

Warehousing
  • Hudson Pacifics Tullamarine warehouse is one of the most modern food distribution facilities in Australia.
  • The latest warehouse management principles and bar-coding systems are used for efficient inventory management and control.
  • HACCP accredited.
  • Trained and experienced staff handles order picking quickly and efficiently.
  • Storage facilities for dry goods, refrigerated goods and frozen products are of the highest quality to ensure products are delivered to customers in the best condition they can be.

 
 
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Logistics
  • An impressive fleet of temperature-controlled Hudson Pacific delivery trucks and vans ensure customers orders are transported and received in their optimum condition.
  • The warehouse manager liaises closely with drivers and interacts with customer service representatives in order to efficiently schedule driver runs to ensure you not only get what you want - but you get it when you want it!
  • The logistics department has devised practices and procedures for keeping track of products in-house, in transit and at the final destination: the customers door.
Local and Global Sourcing
  • Hudsons Purchasing Team sources both locally and globally to ensure the best range of quality products are available to customers.
  • Hudson Pacific has strong supplier relationships which ensure reliability and the competitive prices for customers.
  • Increased buying power as the largest member of the Countrywide National Distribution Group.
  • Constantly adding new products to the range, for the benefit of customers. New processes and relationships are constantly being developed to efficiently source these items.

 
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